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Privacy Policy

Privacy Policy

Last updated: May 2026

1. Introduction

Your privacy is important to me. This Privacy Policy explains how I collect, use, and protect your personal information when you visit this website or book a session.

By using this website, you agree to the practices described in this policy. 

2. Who I Am

This website is operated by Andreane Ambrosio offering online therapy and integration sessions. For any privacy-related questions, you can contact me at andreaneambrosio@gmail.com.

3. Information I Collect

I may collect the following types of information:

  • Contact information — your name, email address, and phone number when you fill out a contact or booking form

  • Booking details — appointment date, time, and any information you choose to share before your session

  • Payment information — processed securely through third-party providers (I do not store your payment details)

  • Website usage data — collected automatically through cookies and analytics tools (such as Wix Analytics)

4. How I Use Your Information

Your information is used solely to:

  • Confirm and manage your bookings

  • Communicate with you about your sessions

  • Send appointment reminders or follow-up information (only if you have opted in)

  • Improve the website experience

I will never sell, rent, or share your personal information with third parties for marketing purposes.

5. Confidentiality

Everything shared within a session is treated with the utmost confidentiality. Session content is not recorded, stored, or disclosed to any third party, except where required by law or in situations involving risk of harm.

6. Third-Party Services

This website is hosted on Wix.com, which may collect certain data as part of its platform services. Payments are processed through [e.g. Wix Payments / PayPal / Stripe]. Please refer to their respective privacy policies for more information.

7. Cookies

This website may use cookies to improve your browsing experience and collect anonymous usage data. You can manage cookie preferences through your browser settings at any time.

8. Data Storage & Security

Your personal data is stored securely and retained only for as long as necessary to provide services or meet legal obligations. I take reasonable steps to protect your information from unauthorised access or disclosure.

9. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

  • Access the personal information I hold about you

  • Request corrections to inaccurate information

  • Request that your information be deleted (where applicable)

To exercise any of these rights, please contact me at andreaneambrosio@gmail.com.

10. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be reflected on this page with a revised date.

11. Contact

If you have any questions about this Privacy Policy, please contact:

Andreane Ambrosio

andreaneambrosio@gmail.com

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